Head of Logistics - Jumia Services ( Full Time )

Catégories: Services clientèle & aux particuliers
Wilaya: ALGER
Publiée le: 31-03-2022 à 00:00:00

Description

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem.
With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live.
E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.
With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.
Main Responsibilities
Managing day to day operations
Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
Finding creative and innovative ways to offer a better customer experience
Fully understanding our information system and working with our IT team to roll our new developments
Working closely with the Jumia Services central team to share and implement global best practices
Managing relationships with clients and partners (Third party logistics partners, pickup stations, etc)
Responsible of the logistics P&L
Responsible to meet the Global logistics targets and KPIs including quality of customer experience.
Required Skills & Qualifications
A completed Master’s Degree from an accredited university; Degree in Engineering, Operations or MBA preferred
7+ years direct management experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatively consulting / banking.
Ability to lead large teams
Experience with process design and improvement
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
Strong analytical skills
Pro-active attitude, entrepreneur, able to work both independently and within a team
Hardworking, result-oriented, methodical and very structured
We Offer
A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African ecommerce sector
The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

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